victory digital marketing solutions

Privacy Policy

Last updated: 31 March 2026

1. INTRODUCTION

Victory Digital Marketing Solutions (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Policy describes how we collect, use, disclose, and safeguard your information when you access our website, platform, and services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

We collect several types of information depending on how you interact with our Services:

2.1 Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Business name

  • Billing information

  • Login credentials

2.2 Customer Data (CRM Data)

As a user of our platform, you may input or collect:

  • Leads and customer contact information

  • Messages (SMS, email, chat)

  • Appointment and scheduling data

  • Marketing and campaign data

👉 Important: You (the customer) own this data. We process it on your behalf.

2.4 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze traffic

  • Personalize content

You can disable cookies in your browser settings.

3. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Provide and operate the platform

  • Process transactions and billing

  • Communicate with you (support, updates, alerts)

  • Improve our Services and features

  • Develop and enhance AI functionality

  • Monitor performance and security

  • Comply with legal obligations

4. AI & AUTOMATED PROCESSING

Our platform may use artificial intelligence to:

  • Respond to leads

  • Automate communications

  • Generate content and workflows

4.1 AI Data Usage

We may use interaction data to:

  • Train and improve AI systems

  • Enhance automation accuracy

  • Optimize performance

4.2 AI Limitations

You acknowledge:

  • AI outputs may be inaccurate

  • AI is not a substitute for professional advice

  • Human review is recommended

5. HOW WE SHARE INFORMATION

We do NOT sell your personal data.

We may share information with:

5.1 Service Providers

Third parties that help us operate, including:

  • Payment processors

  • Hosting providers

  • CRM infrastructure (e.g., HighLevel)

  • Communication providers (SMS, email)

5.2 Legal Requirements

We may disclose information if required to:

  • Comply with laws or regulations

  • Respond to legal requests

  • Protect rights, safety, or property

5.3 Business Transfers

In case of a merger, sale, or acquisition, your data may be transferred.

6. SMS & COMMUNICATION DATA

If you use our platform for SMS or communications:

6.1 Consent Responsibility

You are responsible for obtaining proper consent from your contacts before messaging them.

6.2 Data Handling

We may store:

  • Message content

  • Phone numbers

  • Delivery data

6.3 Compliance

You must comply with:

  • TCPA

  • CAN-SPAM

  • Applicable communication laws

7. DATA RETENTION

We retain data:

  • As long as your account is active

  • As necessary to provide Services

  • As required by law

We may delete data after account termination.

8. DATA SECURITY

We implement reasonable safeguards to protect your data.

However, no system is 100% secure.

Use the platform at your own risk.

9. YOUR RIGHTS

Depending on your location, you may have rights to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Opt-out of communications

To make a request, contact us at the email below.

10. THIRD-PARTY SERVICES

Our platform integrates with third-party services.

We are not responsible for their privacy practices.

Please review their policies separately.

11. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 13.

We do not knowingly collect data from children.

12. INTERNATIONAL USERS

If you access our Services outside the U.S., you consent to data transfer and processing in the United States.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.

Updates will be posted on this page.

Continued use of Services = acceptance of changes.

14. CONTACT INFORMATION

If you have any questions about these Terms, contact us at:

Victory Digital Marketing Solutions

4811 Mundell Ave

Sebring, FL 33870

[email protected]

© 2026 Victory Digital Marketing Solutions. All rights reserved.